Are you ready to build your career with an established company with a history of success, who truly values each and every team member and is growing by 10X? Our people are of utmost importance to us and we are growing and investing in our team everyday. We have also launched our in-house University Training Center. We offer coaching to all staff to better equip them to shatter their goals!
At first glance, you might think, "a dumpster rental company"? Have you ever heard the phrase, "don't judge a book by its cover"? That phrase could not be more accurate with ADR. We are actually a sophisticated technology company who specializes in the equipment rental business. We have designed our own technology that allows our customers to quickly navigate inbound rental requests into onsite equipment rentals, with ease and a tech savvy process.
We have your back every step of the way and as a result, we seek highly motivated people who want to thrive, grow and have a career with an innovative and growing company. Our system continues to expand, very often by suggestions and ideas from our team members. Our collaborative leadership style is like no other. The growth potential at ADR is significant and the opportunity to grow is in your hands.
We are selective when it comes to growing our team, because we want the best of the best.
This is why you will experience several steps in our hiring process. Please be patient and trust, it is worth it, if you are asked to join our Team!
Assistant Billing Specialist
Are you ready to build your career with an established company with a history of success, who truly values each and every team member and is growing by 10X? Our people are of utmost importance to us and we are growing and investing in our team everyday. We have also launched our in-house University Training Center. We offer coaching to all staff to better equip them to shatter their goals!
At first glance, you might think, "a dumpster rental company"? Have you ever heard the phrase, "don't judge a book by its cover"? That phrase could not be more accurate with ADR. We are actually a sophisticated technology company who specializes in the equipment rental business. We have designed our own technology that allows our customers to quickly navigate inbound rental requests into onsite equipment rentals, with ease and a tech savvy process. We have your back every step of the way and as a result, we seek highly motivated people who want to thrive, grow and have a career with an innovative and growing company. Our system continues to expand, very often by suggestions and ideas from our team members. Our collaborative leadership style is like no other. The growth potential at ADR is significant and the opportunity to grow is in your hands.
We are selective when it comes to growing our team, because we want the best of the best. This is why you will experience several steps in our hiring process. Please be patient and trust, it is worth it, if you are asked to join our Team!
Noteworthy Behaviors
Consistent, responsive, cooperative, patient, meticulous, sincere, collaborative, strong attention to detail, and disciplined
Schedule
This position is full time. 40 hours, 4-5 days per week including some weekends. We have early and late shifts available.
Role
The role of the Assistant Billing Specialist is to work with and support a Billing Specialist to accurately input and manage information and correspondence. They work closely with the primary billing specialist on their team as well as the sales staff, supporting their correspondence with haulers and processing information from customers. ADR strives to provide a very healthy company culture and environment that allows for continuous success of each Assistant Billing Specialist. The company strives to be a highly desirable organization to work for and believes their people are the most important asset to the company.
Responsibilities
- Searching each billing statement for any payment inconsistencies or errors
- Collaborate with haulers, third party institutions and other team members to resolve billing inconsistencies and errors
- Request tonnage, extra days, trip charges, missing invoices from haulers.
- Inputting payment history, upcoming payment information or other financial data into an individual account
- Paying hauler accounts and documenting money received
- Documenting money received from customers (if they pay anything by check or drop off money at the bank)
- Maintain accurate information in CRM
- Coordinate dumpster rental directly with hauler and ensure all details are correct in advance of rental delivery
- Provide feedback to billing specialist and/or team leader if issues arise that are recurring
- Collaborate with other team members as necessary to resolve issues
- Maintain accurate and organized records at all times
- Provide suggestions to management team to improve company operating procedures as necessary
- Accurately input and maintain information received from haulers and/or customers in CRM
- Understand and embrace the company core values, mission and vision
- Contribute to a fast-paced, high-volume, fun, energetic environment
- Follow the rules and guidelines established by the management team
- Be aware of areas that may require improvement and focus on them
- Be respectful to your teammates by showing up on time
- Support your team members as necessary
- Show up everyday 100% engaged with a positive attitude
Working Environment
- ADR University
- Remote position
- Fun and engaging virtual Zoom office
- 40 hour workweek
Benefits Offered:
- Compensation: $15/hour
- 401k
- Dental/Vision
- Health Benefits
