Before your dumpster arrives, please clear the area of cars, equipment, basketball hoops, or any other obstacles. Be sure to unlock entry gates and check for low-hanging wires or branches that might block access. If you’d like, you can mark your preferred drop-off spot with cones or plywood—though this isn’t required.

Keep in mind, additional trip fees may apply if the dumpster has to be relocated after delivery. And if you’re placing your roll-off dumpster on public property, be sure to secure the proper permit before your scheduled delivery.

The space required for delivery and pickup will vary based on the dumpster size you choose. In most cases, our drivers can safely maneuver with the following clearances:

• 23 feet of vertical clearance
• 12 feet of width
• 60 feet of straight-line space

To avoid a trip fee, make sure nothing sticks out above the top or hangs over the sides of your dumpster when we come for pickup.

For the best use of space:
• Start with large, heavy items. Walk them in through the swinging door and spread them out to balance the weight.
• Add smaller, lighter debris next. Toss these over the edges to fill in open spaces.
• Finish below the fill line. All materials must stay completely under the rim so we can safely transport your dumpster.
• Following these steps ensures a smooth pickup and helps you maximize every inch of your container.

Every roll-off dumpster comes with a weight limit included in your flat-rate price, and none of our containers can exceed 10,000 lbs total. Hauling more than this creates safety risks for our drivers and others on the road.

If your dumpster is too heavy to lift, we may ask you to remove some of the debris before pickup. A trip fee can also apply if our driver needs to return later once the load is lightened.

To help prevent this, let us know if you’re disposing of especially heavy materials like concrete, dirt, or bricks. In some cases, we may recommend only partially filling your dumpster to stay within safe limits.

Most of our dumpster rentals run between 7 and 10 days. You’ll receive the exact rental period when you place your order. Staying within that timeframe is the easiest way to avoid any extension fees.

You can request a dumpster pickup anytime during your rental—even if you finish early. Just fill out our quick online form, and we’ll handle the rest. To avoid extension fees, be sure to schedule your pickup before the final day of your rental period.

Know in advance that you’ll need extra time with your dumpster? You can arrange and pay for an extended rental period upfront. For longer projects, be sure to ask about our extended rental options before scheduling your delivery.

The easiest way to avoid overage fees is to rent a dumpster that fits both the size and weight of your debris. Not sure which container is right for your project? Use our weight calculator to estimate your materials ahead of time, or give us a call—our team will be happy to recommend the best option for your cleanup.

Each of our dumpsters comes with a set weight limit included in your quoted price. Staying within this limit helps you avoid overage fees. Planning a heavier project? Ask about our higher weight options when you order. More tonnage means less risk of extra charges when disposing of heavy materials like concrete or brick. Even with lighter debris, weight can add up quickly, so it’s easy to underestimate how much you’re throwing away.

Heavy rain or snow can increase the weight of your dumpster, especially if you’re disposing of absorbent items like carpet or upholstered furniture. Water-soaked debris can push you over your weight limit and lead to extra fees. To avoid this, secure a tarp over your dumpster with bungee cords or tie-down straps whenever a storm is expected.

Item restrictions differ by city and state. Some materials—like appliances, mattresses, and electronics—take longer to process at the landfill, which makes their disposal more expensive. When you place your order, our team will let you know about any per-item fees in your area. While these fees are charged after pickup, knowing them ahead of time helps you plan your budget—or explore alternative ways to dispose of these items.

We accept most debris types, but some items aren’t allowed. This includes oil, asbestos, paint, and other materials that are hazardous to landfills or could damage your dumpster. Disposing of prohibited items can result in extra per-item fees—or a trip fee if our driver can’t haul the container.

For safety reasons, flammable and hazardous materials cannot be placed in our dumpsters. These items can be dangerous to handle and harmful to the environment if disposed of improperly. Check out our guide for safe disposal of household chemicals, batteries, and other hazardous materials.

In colder climates, dumpsters can freeze over. If items inside your dumpster are stuck and require special equipment to remove, a dig-out fee will apply. This fee is usually around $150-300 and is billed after your dumpster is picked up.

If your dumpster sinks into the ground and can’t be removed easily, a tow fee may be charged. Rates vary by location. To avoid this, place your dumpster on a stable, paved surface when it’s delivered.

A wait fee is applied if delivery or pickup is delayed after our driver has arrived. Charges vary by market and are typically billed by the hour. This fee will appear on your invoice following the delayed service.